Cybersecurity Consultant
- Nay Pyi Taw Branch
- [email protected]
Responsibilities
• Provide technical support for customers to support pre-sales and post-sales processes
• Address all product-related queries on time
• Train customers to use products effectively
• Provide developers with customers’ feedback to help identify potential new features or products
• Report on product performance
• Identify solutions to reduce support costs
• Analyze customers’ needs and suggest upgrades or additional features to meet their requirements
• Establish best practices
• Keep track of sales performance metrics
Requirements
• Proven work experience as a Technical profession
• Solid technical background with hands on experience in digital technologies
• Familiarity with Security products
• An ability to gasp customers’ needs and suggest timely solutions
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• BSc degree in Computer Science or relevant field